Refund policy

 

Return Policy for Original Oil Paintings

We take great pride in offering original, one-of-a-kind oil paintings. Due to the unique nature of each artwork, our return policy is as follows:

  • Final Sale: All original oil paintings are considered final sale and are not eligible for return or exchange unless they arrive damaged or there has been an error on our part.

  • Damaged or Defective Artworks: If your painting arrives damaged or defective, please contact us within [7] days of receipt with clear photos of the issue. We will work with you to resolve the matter, which may include a replacement, repair, or refund.

  • Cancellation: Orders for original paintings can only be canceled within [24-48] hours of purchase. After this window, cancellations are not permitted due to the personalized and irreplaceable nature of the artwork.

  • Returns: Since each painting is unique, we do not accept returns or exchanges unless the artwork arrives damaged or not as described.

  • Shipping & Insurance: Buyers are responsible for shipping costs and insurance for returns. We recommend insuring the artwork during return shipping.

Please contact us at [contact email or phone number] if you have any questions or concerns regarding your purchase.