Refund policy
Return Policy for Original Oil Paintings
We take great pride in offering original, one-of-a-kind oil paintings. Due to the unique nature of each artwork, our return policy is as follows:
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Final Sale: All original oil paintings are considered final sale and are not eligible for return or exchange unless they arrive damaged or there has been an error on our part.
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Damaged or Defective Artworks: If your painting arrives damaged or defective, please contact us within [7] days of receipt with clear photos of the issue. We will work with you to resolve the matter, which may include a replacement, repair, or refund.
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Cancellation: Orders for original paintings can only be canceled within [24-48] hours of purchase. After this window, cancellations are not permitted due to the personalized and irreplaceable nature of the artwork.
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Returns: Since each painting is unique, we do not accept returns or exchanges unless the artwork arrives damaged or not as described.
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Shipping & Insurance: Buyers are responsible for shipping costs and insurance for returns. We recommend insuring the artwork during return shipping.
Please contact us at [contact email or phone number] if you have any questions or concerns regarding your purchase.